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Business Administrator Apprentice


Job Description

As a Business Administration Apprentice, you will enjoy a varied role in helping our customers with their requirements by taking ownership of their issues and solving them efficiently. You will thrive on interactions with team members as well as with customers.

Interested candidates must have a good understanding of good customer service and why it’s important and have a willingness to join in, and be part of an amazing team!


Your main responsibilities will include:

  • Corresponding with Customers by Email and Telephone
  • Deal with customer enquiries/queries, ensuring all customers are treated fairly and professionally
  • Offering basic technical advice (full training given)
  • Preparation and issue of service documents and reports
  • Sending quotes and invoices
  • Being a great team player, helping, encouraging and supporting the team
  • B2B Outward Bound Calls
  • Liaise with and instruct technicians as and when required
  • Upload new instructions to Online work flow system and maintain accurate customer records
  • Provide general administration support as required in accordance with departmental procedures
  • Most importantly, keeping our customers happy and ensuring they have everything they need!

 Desired Requirements/Qualities

The right person for this role will…

  • Have excellent communication skills, both written and verbal
  • Have a friendly, enthusiastic and positive disposition
  • Have good organisational skills and be willing to learn
  • Take pride in their work
  • Understand the importance of excellent customer service
  • Be hardworking and driven with a commitment to succeed
  • Be a great team player

Hours of work: Monday to Friday 9 until 5

Wage: £5 per hour

Apply Online