Apprentice of the Month is Awarded to Jess Hope

Apprentice of the Month is Awarded to Jess Hope

Jess HopeJess has recently completed a year with Northgate Estate Agents, working in their office on the Square in Billingham. This was her first job and in a very short time, she has progressed from knowing very little about how to sell a house – to now being able to negotiate offers, carry out accompanied viewings and other duties an estate agent does.

Jess offers a phenomenal level of customer service and is always enthusiastic and willing to help the clients. Jess has passed her exam to be a member of the Property Guild of Estate Agents. She is always professional and gets lots of compliments for her friendly approach. She has done all this as well as studying for her online Customer Service exams, where she achieved a Distinction and Merit. Jess achieved a pass in her ICT exam and submitting ‘on-point’ evidence for her Apprenticeship.

Jess has been offered a full time role with Northgate Estate Agents as a Sales Negotiator and is part of the team who recently won a Silver ESTA award in the National Estate Agency Award competition. What a star!

Katy Hall her Manager and a Director of the company said: “Jess is super-efficient and we love having her as part of our team. She has learnt so much and makes a real difference.