Business Administrator Apprenticeship

Duration

12-15 months

 

Role Profile

 

    • Business administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors.
    • This includes small and large businesses alike; from the public sector, private sector and charitable sector.
    • The role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services.
    • Business administrators develop key skills and behaviours to support their own progression towards management responsibilities.
    • The responsibilities of the role are to support and engage with different parts of the organisation and interact with internal or external customers.
    • With a focus on adding value, the role of business administrator contributes to the efficiency of an organisation, through support of functional areas, working across teams and resolving issues as requested.
    • The flexibility and responsiveness required allows the apprentice to develop a wide range of skills.
    • The business administrator is expected to deliver their responsibilities efficiently and with integrity – showing a positive attitude.
    • The role involves demonstrating strong communication skills (both written and verbal) and adopting a proactive approach to developing skills.
    • The business administrator is also expected to show initiative, managing priorities and own time, problem-solving skills, decision-making and the potential for people management responsibilities through mentoring or coaching others.

 

Typical Job Roles

Administration assistant, Office Junior, Executive assistant, Clerical assistant
Entry Requirements
Individual employers will set the selection criteria, but this might include GCSEs, A levels, a level 2 apprenticeship or other relevant qualifications, relevant experience and/or an aptitude.

How is the Business Administrator standard structured?

This standard is made up of skills, knowledge and behaviours. Over the period of the apprenticeship it is expected that you are able to meet all of the standards within these three groups.
Skills
IT
Record and document production
Decision making
Interpersonal skills
Communications
Quality
Planning and organisation
Project management

 

Knowledge

The organisation
Value of their skills
Stakeholders
Relevant regulation
Policies
Business fundamentals
Processes
External environment factors

 

Behaviours

Professionalism
Personal qualities
Managing performance
Adaptability
Responsibility

 

Qualifications

City and Guilds Level 3 Diploma in Business Administration
Level 2 English and Mathematics (if not already achieved)