This Distance Learning qualification aims to give you a great level of understanding about mental ill-health and the most commonly diagnosed mental health conditions.
The course will allow you to recognise the signs and symptoms of these conditions and how they affect everyone on a day to day basis.
To learn more about the benefits of completing a Mental Health awareness course please visit here.
This qualification will give you the foundation of knowledge required by employers to work in the customer service industry. The course is full of the essential knowledge needed to carry out tasks such as supporting events and managing information.
Understanding how to deliver excellent customer service skills can be helpful across all industries and work environments. You will have the opportunity to improve job performance and develop the necessary skills to become an effective customer service employee.
If you’re looking to work in roles such as a counsellor, housing support worker, peer mentor or career advisor, where information, advice and guidance are mandatory then this course is for you.
The course will teach you the fundaments of sharing information successfully and safely.
This Distance Learning course will provide you with the opportunity to improve your social awareness by giving you a greater understanding of equality of diversity. The course offers an insightful and practical way to heighten their knowledge on best practice.
Throughout the course you will cover the following topics:
• Personal and social identities
• Prejudice and discrimination
• Stereotyping and labelling
This qualification will give you the opportunity to build the core skills of working with a computer. By the end of the course you will become competent in the following; Word processing, Spreadsheets and Presentations.
The IT industry is slowly becoming more and more important in today’s age. This course will provide you with all the knowledge needed to join this industry.