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Distance Learning Courses

Fully Flexible Online Courses

Online Health & Customer Service Courses

Duration: Flexible Online

This Distance Learning qualification aims to give you a great level of understanding about mental ill-health and the most commonly diagnosed mental health conditions.

 

The course will allow you to recognise the signs and symptoms of these conditions and how they affect everyone on a day to day basis.

 

To learn more about the benefits of completing a Mental Health awareness course please visit here.

 

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Duration: Flexible Online

This qualification will give you the foundation of knowledge required by employers to work in the customer service industry. The course is full of the essential knowledge needed to carry out tasks such as supporting events and managing information.

 

Understanding how to deliver excellent customer service skills can be helpful across all industries and work environments. You will have the opportunity to improve job performance and develop the necessary skills to become an effective customer service employee.

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Duration: Flexible Online

If you’re looking to work in roles such as a counsellor, housing support worker, peer mentor or career advisor, where information, advice and guidance are mandatory then this course is for you.

 

The course will teach you the fundaments of sharing information successfully and safely.

 

 

 

 

 

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Duration: Flexible Online

This qualification develops the knowledge and awareness of the causes of infection and how these can be managed and controlled. It has been specifically designed for the health and social care sector and covers preventing the spread of infection, cleaning and waste disposal processes and current legislation.

 

 

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Duration: Flexible Online

This Distance Learning course will provide you with the opportunity to improve your social awareness by giving you a greater understanding of equality of diversity. The course offers an insightful and practical way to heighten their knowledge on best practice.

 

 

 

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Duration: Flexible Online

This Distance Learning course will provide you with a recognised course in team leading. The skills you will develop throughout this qualification will allow you to be much more adept in at managing those around you to high levels of success.

 

 

 

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Online Digital Skills Courses

Duration: Flexible Online

This is a 2-day programme that will allow you to develop your Microsoft Excel skills. The course will allow you to improve productivity in your business by learning how to use spreadsheet software to work with numbers, tables and graphs as well as more advanced techniques such as pivot tables, goal-seeking and scenarios.

 

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Duration: Flexible Online

This qualification will give you the opportunity to further develop your day to day IT skills.

 

If you’re competent in Microsoft Word, Excel, PowerPoint and Outlook, why not explore the more advanced features that these packages can offer.

 

 

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Duration: Flexible Online

This qualification will give you the opportunity to build the core skills of working with Microsoft Outlook. By the end of the course you will become competent in the following; Using Outlook for emailing, using Outlook for organisation (calendar), using Outlook for task prioritisation (Microsoft To do) and using Outlook to manage contacts. You’ll also learn how to stay safe online using the internet and e-mail.

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Duration: 2 Days

 

This digital training programme is designed for those who want to learn the necessary skills to effectively promote a business using digital marketing techniques.

 

 

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Duration: Flexible

 

This course is suitable for people who would like to develop their knowledge, understanding and competence in a range of different IT skills. Particularly those who use IT in their current job roles.

 

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Duration: 1 Day

 

This course will teach you about all of Google’s free, business applications, the benefits they bring and how to implement them into your business.

 

 

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Duration 1 Day

 

This course will provide you with the necessary skills to effectively use spreadsheets in your job role.

 

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Duration: 2 Day

 

This course is ideal for businesses looking to transition to remote working.

 

 

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Duration: 1 Day

 

This course is ideal for people looking to increase their businesses activity through SEO.

 

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Duration 1 Day

 

This course will give you a good understanding of how to use collaborative technologies in your work place.

 

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Speak to us about flexible online courses to support your business and potential funding opportunities for training.

Call us on 07482445533 (current Covid direct number) or use our Contact Us page.

ITEC North East are now working from home so you can no longer reach us on 01325 320052. To contact us with enquiries, email hello@itecne.co.uk or call 07783 336695 ONLY during office hours.