Accessibility Statement

Accessibility statement for ITEC North East


This accessibility statement applies to the ITEC North East website.

This website is run by ITEC North East. We want as many people as possible to be able to use this website. For example, that means you should be able to:

·        change colours, contrast levels and fonts

·        zoom in up to 300% without the text spilling off the screen

·        navigate most of the website using just a keyboard

·        navigate most of the website using speech recognition software

·        listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

 

How accessible this website is

We know some parts of this website are not fully accessible:

– Videos created before January 2021 do not have captions.
– Text language can not be amended from English.
– Audio description not available for pre-recorded video.


Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

·        email : hello@itecne.co.uk

·        call : 01325 320052

We’ll consider your request and get back to you within 7 days.

If you cannot view the map on our ‘contact us’ page, call or email us at hello@itecne.co.uk for directions.



Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: hello@itecne.co.uk.


Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).


Technical information about this website’s accessibility

ITEC North East is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.


Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to items listed below.

– Videos created before January 2021 do not have captions.
– Text language can not be amended from English.
– Audio description not available for pre-recorded video.


Non-accessible content

The content listed below is non-accessible for the following reasons.

– Videos created before January 2021 do not have captions.
– Text language can not be amended from English.
– Audio description not available for pre-recorded video.


Non-compliance with the accessibility regulations

– Videos created before January 2021 do not have captions.
– Text language can not be amended from English.
– Audio description not available for pre-recorded video.

We plan to make amendments by September 2021.


Content that’s not within the scope of the accessibility regulations

PDFs and other documents

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.


Preparation of this accessibility statement

This statement was prepared on 21/06/21. It was last reviewed on 21/06/21.

This website was last tested on 21/06/21. The test was carried out by ITEC North East.

We used this approach to deciding on a sample of pages to test. The pages were chosen as the three most common pages visited from Google Analytics.