Employer of the Quarter - Kelly's Heroes

Employer Award – Kelly’s Heroes

 

In January 2021 Kelly’s Heroes Private Tuition took on their first ever apprentice to provide administration support for the delivery of their services.  The organisation provides tuition, workshops and courses to primary age children and needed a helping hand to help provide a high quality service in an expanding and demanding business.  

 

Mollie Cowin took up her placement under the supervision of Owner and Founder Kelly Maxwell and has since never looked back, being provided with a wealth of experiences and opportunities to help her improve her skills. As a new apprentice manager Kelly has worked closely with tutor Wendy Houston to ensure she is well informed and able to provide Mollie with the best possible support. She has designed detailed training plans and conducted regular review and feedback session with Mollie to provide her with information and guidance to aid her development.  With Kelly’s encouragement Mollie has developed her self-confidence and administration skills and enthuses about her role.  The pair have a fantastic working relationship where they communicate comfortably and effectively on all topics and Kelly has even benefitted through information sharing from on topics she has been covering at off the job training.

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ITEC North East has been a fantastic training provider, they have been informative throughout and supported me on this new journey. Having Mollie,  my apprentice has had a huge impact on my business and helped propel it to the next level. She is a real asset to my company and I do not know what I would do without her now! – Kelly Maxwell, Owner and Founder of Kelly’s Heroes Private Tuition