Hospitality Guaranteed

We have a brilliant opportunity to be part a busy event and accommodation booking Company in Wynyard. They use an innovative approach to booking and you will learn all of their bespoke systems, and be part of the nusy friendly team.

To work at a high level of initiative to support the Company;

  • Ensuring learner bookings are confirmed within KPI’s
  • Completing calls to Managers to request confirmation of learners
  • Ensure system is upto date with non or early arrivals
  • Liaising with hotels on Apprentice requirements
  • Answering/ transferring internal and external calls
  • Review and call Self-Managed venues and feedback to Programme account manager
  • Support team members in chasing venues for online feedback/issue submissions where needed
  • Provide training for hotels and clients on the HG One Stop learner booking system.
  • Manage Apprentice Inbox, ensuring emails are responded to in a reasonable amount of time
  • Support team with RFQ process and venue chasing
  • Support the Apprentice team to achieve overall Apprentice HG targets

Work as part of a small team providing flexibility to support other team members in all areas of the business.

Role to include 1 day per week at college to support with a level 3 qualification in Business Administration. 

Role: Business Administrator
Job Location: Middlesbrough
Company: Hospitality Guaranteed

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