Barnard Castle
Posted 5 days ago

This is a great opportunity to work within a leading law firm and to work towards a Level 3 Business Admin qualification. This varied role requires the ability to prioritise tasks, take the initiative and have strong Microsoft office skills.


  • Greet and welcome clients as soon as they arrive in the office.
  • Direct clients/visitors to the appropriate person and office.
  • Answer, record and forward all incoming phone calls.
  • Ensure reception and the office area is kept tidy and presentable at all times.
  • Receive, sort and distribute post/deliveries daily.
  • Maintain office security by following safety procedures and controlling access via the reception desk.
  • Perform other receptionist duties such as filing, photocopying, faxing and anything to assist secretaries and fee earners.
  • Dealing with petty cash.
  • Making sure office stationery supplies is kept well stocked.

Assistance to secretaries and fee earners

Providing assistance to secretaries and fee earners, to enable them to work efficiently. This includes a wide range of tasks, in particular:

  • Preparing documents and correspondence, including preparing mail and enclosures.
  • Photopying.
  • Filing.
  • Opening and closing files.
  • Taking telephone messages.
  • Registrations.

Team working

Covering for others (where applicable) when they are unavailable.


Contributing to the other activities of the firm as may be required from time to time.

Desired skills

  • Proficiency with Word and Outlook.
  • Proficiency in Microsoft Office.
  • Good spelling and punctuation.
  • Good general attention to detail.
  • Organisational skills.

Personal qualities

  • Professional attitude and appearance.
  • Solid written and verbal communication skills.
  • Ability to be resourceful and proactive when issues arise.
  • The ability to apply common sense in handling competing priorities.
  • Customer service attitude.
  • A pleasant telephone manner.

Desired qualifications

  • Grade C/4 or above in GCSE maths and English (or equivalent)

Training to be provided

Level 3 Business Administrator Apprenticeship Standard, which includes:

  • Level 2 Functional Skills in maths and English (if required)
  • End-Point Assessment (EPA)

Via your ITEC tutor and on-the-job training, you’ll get the opportunity to learn:

  • IT
  • Record and document production
  • Decision making
  • Interpersonal skills
  • Communications
  • Quality
  • Planning and organisation
  • Project management
  • Relevant regulation
  • Policies
  • Business fundamentals
  • Processes
  • External environment factors

Salary: £8,385.00 per year

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