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Business Administration Apprenticeship

Burts Online LTD, optimum recruitment, A Star Accountancy, Triads, Hall Properties, John Morfield, Mitchells Grievson Chartered Accountants, TR Fastenings, Park Lane Surgery, Isocom, Buy From Us Autopark, High Tunstall College, HFC systems, Scanman UK, Smith Roddam, Bulk Tainer, Smooth Print, Go Gas and Power, Dualbound, Collier Property Management, Inspire Financial Management, Unitel Direct, Contego Environmental Services, Ann Cordey Estate Agents, Start People, Hospitality Guaranteed, unitel direct, rs industrial, The Personal Support Network, Legal Solutions 4 U, Hewitts Solicitors, sofia italia, apex flooring, fire tech, geon, Walton Robinson, NFU Mutual, Digital Office Solutions, stray aid, iChoose, One IT Solutions, Doornbos, Home Fix Computers, Legalsolutions4u, In Charge, pearson carter

Business Administration Apprenticeship

Home Fix Computers

Apprenticeship
Middlesbrough
Posted 1 month ago

ITEC North East are assisting Home Fix Computers in their search for a Business Administration Apprentice. As a Business Administration Apprentice with Home Fix Computers, you will perform a wide range of administrative duties.

 

Job Duties:

 

  • Help and advise customers in a friendly and supportive manner on any services and products we offer.
  • Book in appointments for our on-site technicians and help to organise their day efficiently and effectively.
  • Use our EPOS and ticketing system to manage our levels of customer service and to also take payments from customers.
  • Proactively retrieve and respond to voicemail messages and customer emails.
  • Offer basic technical support to customers when required (technical training will be given, although some initial basic knowledge would be useful).
  • Take responsibility for handling the renewal of customers subscriptions to services we offer such as Office365, Antivirus and Backup system.
  • Carry out general maintenance and cleaning tasks such as dusting/vacuuming the workplace, keeps shelves stocked and arranging the product displays.
  • Help with any company promotions as required. This could include but is not limited to using social media, internet marketing and general media articles.
  • Ensure confidentiality is maintained at all times in relation to both customers and the company.
  • Undertake any other duties commensurate with the grade of the post as required by the company management.
  • Help to make sure product information is kept up to date and is correct on our website.

 

Requirements and prospects

Personal qualities

  • An outgoing, friendly and approachable character with an exceptional sense of customer service expectations and pride in own work.
  • A willingness to help and assist customers of different knowledge levels.
  • The ability to proactively organise his/her own workload within agreed guidelines.
  • The ability to work both independently and cooperatively as a member of a team.
  • Is self-motivated, organised, efficient and methodical in their approach to tasks.
  • Is able to demonstrate a sound level of common sense and forward-thinking.
  • A flexible approach to all aspects of working life.
  • Must be a mature, reliable, trustworthy and professional individual.

 

For more information about Business Administration Apprenticeships please visit https://www.itecne.co.uk/apprenticeships/.

 

To look at other vacancies we have available please visit https://www.itecne.co.uk/vacancies/.

 

You can find out more information on the level 3 qualification at https://www.cityandguilds.com/~/media/cityandguilds-site/documents/apprenticeships/emerging/new%20factsheets/j410687_new_factsheet_business_administrator_210318%20pdf.ashx.

Job Features

Job CategoryApprenticeships

Apply Online

ITEC North East are now working from home so you can no longer reach us on 01325 320052. To contact us with enquiries, email hello@itecne.co.uk or call 07482445533 during office hours.