Business Administrator Apprenticeship

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Business Administrator Apprenticeship

Motif8 Embroiderers & Print

Stockton on Tees
Posted 1 month ago

ITEC North East are assisting Motif8 Embroiderers & Print in their search for a Business Administration Apprentice. As a Business Administration Apprentice with Motif8 Embroiderers & Print, you will perform a wide range of administrative duties.


Main responsibilities:

Key responsibilities and accountabilities:

  • Create orders forms from customer’s requirements and information, which will be used to follow orders through the factory
  • Communicate with customers to ensure that their orders are correct, that they are content with the situation with their orders
  • Engage with any customer queries or complaints
  • Engage with customers in the shop when the shop manager is on a lunch break or during busy periods
  • Maintain a clear and clean appearance to the “front of house”, ensuring the office is clean and entrance
  • Re-direct calls to the required members of staff
  • In mornings access the answerphone for messages and ensure customers calls are processed or returned
  • In a timely manner, workload-dependent, reply to all appropriate emails
  • Supply quotes for customers requiring such information and ensuring to liaise with the Directors for large orders
  • Liaise with the design team with regards to customer’s artwork and logos


Other duties:

  • Adhere to procedures relating to the proper use and care and maintenance of the computers and other equipment used for which the role has responsibility
  • Adhere to health and safety policy
  • Maintaining and keeping the working area in a clean and tidy fashion
  • Liaising with Supervisor and Production Manager in relation to due dates and deadlines
  • Report any problems with the computer or equipment to the line Manager



At the end of each working day the sale office is to be closed down and secured ensuring the following:

  • All computers all shut down and switched off
  • Phones are turned to night mode
  • Bins are emptied and desk is tidied
  • All portable heaters are switched off and disconnected from the socket
  • Ensure that their respective toilets are secured by turning off the light, closing windows and doors
  • When leaving the premises to ensure that no single individual female is left in the building alone, for the purposes of security
  • To sign in and out at the start and end of each shift


Desired Skills:

  • Previous experience is not necessary, training will be provided
  • Basic computer skills, with the ability to use MS Word, MS Excel or Apple Pages, Apple Numbers, various email (MS Outlook and Apple) and various internet (Google Chrome, Explorer, Safari)
  • Good attention for detail and good concentration skills needed
  • Good communication skills
  • Ability to work as part of a team and independently
  • Ability to work quickly and accurately


Personal qualities

  • Trustworthy
  • Enthusiastic
  • Reliable


For more information about Business Administration Apprenticeships please visit https://www.itecne.co.uk/apprenticeships/.


To look at other vacancies we have available please visit https://www.itecne.co.uk/vacancies/.


You can find out more information on the level 3 qualification at https://www.cityandguilds.com/~/media/cityandguilds-site/documents/apprenticeships/emerging/new%20factsheets/j410687_new_factsheet_business_administrator_210318%20pdf.ashx.

Job Features

Job CategoryApprenticeships

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ITEC North East are now working from home so you can no longer reach us on 01325 320052. To contact us with enquiries, email hello@itecne.co.uk or call 07783 336695 ONLY during office hours.