Business Administration Apprenticeship

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Business Administration Apprenticeship

Park Lane Surgery

Stockton on Tees
Posted 5 months ago

Park Lane Surgery is actively in search of a new Business Administration Apprentice to join their busy administration team. As an Apprentice with Park Lane Surgery, you will perform a wide range of administration tasks throughout your Apprenticeship.


Job Duties:

  • Responsible for answering the telephone – switching to the correct answer service at appropriate times during the day
  • Answer the telephone, make appointments, record arrival on the appointment system.
  • Direct patients to consulting rooms
  • Receive repeat prescription requests, prepare and process them via the computer clinical system
  • Processing patient hospital referrals via the Electronic Referral System
  • Completing forms in relation to medicals, insurance reports etc
  • Issuing invoices where appropriate
  • Liaising with hospitals and patients regarding referral queries
  • Operate the appointment system


Desired Skills:

  • Communicate effectively with other team members
  • Communicate effectively with patients and carers
  • Recognize people’s needs for alternative methods of communication and respond accordingly.


Personal Qualities:

  • Confidant
  • Reliable
  • Hard-working


For more information about Business Administration Apprenticeships please visit https://www.itecne.co.uk/apprenticeships/.


To look at other vacancies we have available please visit https://www.itecne.co.uk/vacancies/.


You can find out more information on the level 3 qualification at https://www.cityandguilds.com/qualifications-and-apprenticeships/business-skills/business-admin-and-public-services/3473-level-3-diploma-for-the-business-administrator#tab=information.

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Job CategoryApprenticeships

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