We are looking for a Business Administration Apprentice to join our successful team. For the right person, there is the opportunity to secure full-time employment and progress to higher level qualifications. The vacancy will be split between our 2 centres in Low Fell and Ponteland.

Vacancy description

Role will include the following main areas:

• Provide day to day administrative support, including photocopying, sending emails and checking relevant in-boxes, filing, message-taking, sorting and distributing
• Be the face of Kelly’s Heroes Private Tuition based at Reception, meeting and greeting our clients and visitors, with professionalism and communicate effectively with the relevant department
• Carry out mail exercises and prepare welcome packs
• Effectively use Microsoft office applications, including Word and Excel
• Schedule meetings
• Carry out regular stock takes
• Provide administrative support as required
• Sort and distribute incoming and outgoing post
• Order and distribute stationary

Desired skills

• Good communication skills both verbally and written
• Pleasant and competent telephone manner
• Good interpersonal skills
• Good IT and typing skills
• Good organisational skills
• Ability to work under pressure
• Ability to learn and teach new systems/equipment
• Ability to prioritise workload

Personal qualities

• Trustworthy
• Friendly
• Presentable
• Professional
• Organised
• Motivated
• Honest

Desired qualifications

GCSEs at grades C/4 or above (or equivalent).

Training to be provided

Level 3 Business Administration apprenticeship standard, which includes:

• Level 2 Functional Skills in Maths and English (if required)
• End-Point Assessment (EPA)

Via your ITEC Tutor and on-the-job training, you’ll get the opportunity to learn:

• IT
• Record and document production
• Decision making
• Interpersonal skills
• Communications
• Quality
• Planning and organisation
• Project management
• Relevant regulations
• Policies
• Business fundamentals
• Processes
• External environment factors