Business Administrator Apprenticeship

AEL Fire and Security

ITEC North East are thrilled to be partnering up with AEL Fire & Security who have been established since 2003 and have moved from strength to strength. They are now looking for an Apprentice to join their friendly office team. This is a great opportunity to start your career in Business!

Duties to include

• To ensure that records associated with contracts, installations, commissioning, tests, purchases are completed and transferred to the appropriate filing location.
• Assisting the Directors and Managers with administration function associated with contract.
• Dealing with materials for installation & service jobs – Orders to be raised through Sage line 50.
• Organising returns of equipment for service & installation department.
• Answering phones and greeting visitors
• Receiving all deliveries and allocating space in stores, completing delivery on sage and email project manager to advise of location.
• Assist with all aspects of arranging and completion of paperwork associated with installations, commissioning as necessary.
• Maintain records applicable to NSI procedures and working procedures.
• Liaising with customers and suppliers, via email, telephone and letter.
• Scan job file information and file in Cash cabinet
• Company filing, including maintaining service filing cabinets and archiving

Desired skills

• Computer literate
• Communication skills
• Customer service skills
• Excellent telephone manner

Personal qualities

• Well-organised
• Methodical
• Proactive
• Polite,
• Able to meet deadlines
• Customer service focus
• Able to work on own or as part of a team.

Desired qualifications

Minimum of 3 GCSEs A-C / 8-4 (or equivalent), including English and maths

Training to be provided

• Level 3 Business Administrator standard
• Functional Skills if required

Via your ITEC tutor and on-the-job training, you’ll get the opportunity to learn:

• IT
• Record and document production
• Decision making
• Interpersonal skills
• Communications
• Quality
• Planning and organisation
• Project management
• Relevant regulation
• Policies
• Business fundamentals
• Processes
• External environment factors

Salary: £9,379.00 per year