Shape Training


We have an exciting opportunity to join a North East training provider as a Business Administrator Apprentice. Based in Middlesbrough, you will be responsible for general office duties and supporting staff in day to day activities.

Duties will include:

  • Reception – meet and greet
  • General Office duties – telephone / post / photocopying / ring round – interviews / timesheets / taking messages / filing
  • Learner files – setting up and updating
  • Support training staff in the preparation of training materials
  • Support Induction with learner packs
  • Team minutes
  • Placement database updated

Desired skills

  • Has some computer skills (use of Word / Excel) would be beneficial.

Personal qualities

  • Good communicator – written and verbal
  • Well presented
  • Good interpersonal skills / Pleasant telephone manner
  • Able to deal with a wide range of visitors and learners in a polite and friendly way.
  • Hardworking
  • Friendly personality
  • Keen/ motivated/ enthusiastic
  • Well organised

Desired qualifications

GCSEs in English and maths at grade A-C / 7-4 or equivalent.

Training to be provided

  • Level 3 Business Administrator Apprenticeship Standard:
  • Functional Skills if required

Via your ITEC tutor and on-the-job training, you’ll get the opportunity to learn:

  • IT
  • Record and document production
  • Decision making
  • Interpersonal skills
  • Communications
  • Quality
  • Planning and organisation
  • Project management
  • Relevant regulation
  • Policies
  • Business fundamentals
  • Processes
  • External environment factors

Salary: £*** per year

Role: Business Administrator
Job Location: Middlesbrough
Company: Shape Training

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