AMAZING OPPORTUNITY UP FOR GRABS!! Personnel Support Network are on the hunt for their next Business apprentice. Could you be the perfect candidate for the role? As Business Administration Assistant you will provide an efficient and effective clerical and administration support across the business.

Main responsibilities:

  • Undertake administrative tasks, such as photocopying, fax transmissions, processing mail, maintaining filing systems, archives and resource libraries and updating information
  • Use Microsoft applications such as Outlook, Word and Excel
  • Answer the telephone and liaise with staff, clients and other agencies to assist in the delivery of services
  • Produce correspondence and reports from written documents
  • Retrieve data from Client Information Data Base
  • Liaise with staff, clients, and other agencies, to assist operational staff in the delivery of services
  • Accurately input and process data from databases and spreadsheets
  • Minute, produce and distribute accurate records of meetings
  • Administer financial processes, including collection and distributions of monies and banking, processing invoices, arranging countersignature and payments


  • Adhere to all policies and procedures
  • Ensure quality standards are maintained
  • Attend meetings when required
  • Attend and undertake learning and development as required
  • Promote and ensure the good reputation of the organisation
  • Carry out any other tasks reasonably assigned to you

Desired skills

  • Good understanding of our company values
  • Understands and shares in our vision, mission and core purpose
  • Good ICT skills and able to use Microsoft packages such as Outlook, Word and Excel
  • Excellent communication skills; written and verbal

Personal qualities

  • Organised approach to work
  • Able to complete tasks to deadlines
  • Ability to work in a team
  • Hardworking and willing to learn

Desired qualifications

GCSE in maths and English at grades 7-4/A-C (or equivalent).

Training to be provided

Level 3 Business Administrator apprenticeship standard which includes:

  • Level 2 Functional Skills in Maths and English (if required)
  • End-Point Assessment (EPA)

Via your ITEC tutor and on-the-job training, you’ll get the opportunity to learn:

  • IT
  • Record and document production
  • Decision making
  • Interpersonal skills
  • Communication
  • Quality
  • Planning and organisation
  • Project management
  • Relevant regulation
  • Policies
  • External environment factors

Salary: £9,379.00 per year

Role: Business Administrator
Job Location: Middlesbrough
Company: Personal Support Network (Teesside) Ltd
Salary: £9379

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