Posted 1 month ago

Brief overview of the role

This is an ideal opportunity for those who are interested in business admin. You’ll be expected to take on a range of duties so, if you’re an organised individual with an ambitious attitude, then this is the perfect career opportunity for you.

Duties will include:

• Call prospective leads and promote training courses

• Setup training room ready for training courses, including printing out materials

• Maintain accurate records of learners’ attendance

• Sign learners in at start of training courses

• Maintain accurate list of assets given to trainers and sign back in marking any deductions

• Communicate with trainers and book them in to deliver courses

• Promotional activities including use social media to promote courses, mainly Facebook, blog and email marketing campaign using MailChimp

• Email communications to perspective learners

• Send out pre-course materials

• Maintain accurate records of learners, trainers and prospects

• Order training course materials in preparation for the courses

• Cross sell other training packages, offers and services
Desired skills

  • Be confident on the phone
  • Good communication skills
  • Good IT skills
  • Basic Numeracy and Literacy skills

Personal qualities

  • Organised and ability to plan
  • Keep records up to date
  • Confident speaking in person
  • Attention to detail
  • Ability to multi-task

Desired qualifications

GCSEs at grades A*-C/9-4 (or equivalent) in maths and English.

Training to be provided

Level 3 Business Administration apprenticeship standard, which includes:

  • Level 2 Functional Skills in Maths and English (if required)
  • End-Point Assessment (EPA)

Via your ITEC Tutor and on-the-job training you’ll get the opportunity to learn:

  • IT
  • Record and document production
  • Decision making
  • Interpersonal skills
  • Communications
  • Quality
  • Planning and organisation
  • Project management
  • Relevant regulations
  • Policies
  • Business fundamentals
  • processes
  • External environment factors.

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