Infrastructure Technician Apprenticeship

Mastercopy, Trinity Catholic College, Omnicom, Propharma, Academy 360, The Feel Good Group, Mullen Stoker, Green Energy, Murtek IT, abyte solutions

Infrastructure Technician Apprenticeship

Abyte Solutions

Bishop Auckland
Posted 2 weeks ago

ITEC North East are assisting Abyte Solutions in their search for an IT Infrastructure Apprentice. As an IT Infrastructure Apprentice with Abyte Solutions, you will perform a wide range of Infrastructure duties throughout your apprenticeship.


About You:

  • Self-motivated
  • Good work Ethic
  • Excellent time management skills
  • Be able to take direction but also able to use their own initiative
  • Can-do attitude
  • Keen interest in IT



The role will include:

  • Analysis and Investigation of problems
  • Repair, substitution or replacement of faulty hardware as necessary
  • Repair, installation, reinstallation or reprogram of software as necessary
  • Testing and error checking of solutions
  • Backup of data is necessary in order to restore functionality
  • Provide recommendations as necessary for the general health of the equipment
  • Provide technical documentation and/or materials upon request or as necessary
  • Follow-up with Customer after the solution has been implemented
  • May include running networking and telecom wires including ceilings and wall runs. Also may require working with telecom technicians in order to facilitate networking solutions.
  • May include installing physical equipment (i.e. networking patch panels, or racks or rack enclosures or hub stations) on, under or above workstations, server rooms and/or specifically designed furniture.
  • Mechanical knowledge of tools for drywall and construction is recommended.


  • Transportation of equipment (including pickup and drop off to 3rd parties if necessary)


  • Full 5 step reporting for all incidents (internal database is driven) and Follow-up calls to clients as necessary
  •  Carry /lift tools & equipment including but not limited to toolboxes, ladders, computers and equipment such as monitors, display panels or small TV’s, laptops, servers or UPS units


  • Resources:

    • Must have excellent English communication skills in both written and verbal forms

    • Must be willing to work non-standard business hours including in some cases late evenings and/or weekend and/or holidays.



If you would like to read up on more information about IT Infrastructure Apprenticeships please visit https://www.itecne.co.uk/apprenticeships/.


To look at other vacancies we have available please visit https://www.itecne.co.uk/vacancies/.


You can also find out more information about the Infrastructure Apprenticeship at http://bit.ly/2H0o5Da.

Job Features

Job CategoryApprenticeships

Apply Online

ITEC North East are now working from home so you can no longer reach us on 01325 320052. To contact us with enquiries, email hello@itecne.co.uk or call 07783 336695 ONLY during office hours.