IT Infrastructure Apprenticeship

IT Infrastructure Apprenticeship


Posted 3 months ago

Vacancy description

An outstanding opportunity to join a thriving outsourced IT Support business as an IT Infrastructure Apprentice to get involved in remote and physical fault fixing and hardware repairs.

Tasks to be trained in:

  • Provide technical support via remote assistance, over the phone and face to face on site
  • Fixing various issues with primarily Windows PCs
  • Hardware repairs of PCs and Servers
  • Logging tickets and recording tasks on the system
  • Working in an existing team of technical experts

skills Required

  • Understanding of working with computers and hardware
  • Experience of customer service would be beneficial
  • Hardworking and eager to learn
  • Organised and Proactive.

Due to the responsibilities of the role, a Driving Licence would be preferred

Personal qualities

The successful applicant will:

  • Work well on their own initiative and as part of a wider team
  • Communicate brilliantly with both internal and external customers
  • Have a keen interest in computers and fault finding

If you would like to find out more information about IT Infrastructure Apprenticeships please visit

IT Infrastructure

IT Infrastructure Apprentice working on his laptop.

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