Brief overview of the role

To be a member of a team responsible for development, delivery and support of the ICT server, network and end user ICT environment in schools.

Apprenticeship summary

• Working week
  • Flexible working , Monday – Friday between 8.00 am – 5.00pm.
  • Total hours per week: 37.00

• Expected duration

15 months

Vacancy description

• To be a member of a team responsible for development, delivery and support of the ICT server, network and end user ICT environment in schools.
• To be part of a team of ICT professionals who provide and contribute to the effective and efficient delivery of all server, network and end user hardware, software and associated services, from installation through to disposal.
• To provide advice and guidance to schools on all server, network and end user related matters, including testing procedures.
• To comply with agreed standards in the timely and effective use of the ICT Helpdesk system to aid in the smooth management of incidents and problems across the ICT service for the benefit of its customers. 
• To comply with appropriate ICT standards and procedures that reflects best practice.
• To take reasonable care of your own health and safety and co-operate with management, as far as is necessary, to enable compliance with One IT’s health and safety policies.