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Level 2 Certificate in the Principles of Customer Service

What distance learning can do for you

ITEC North East are delighted to introduce our new Distance Learning courses. Through Distance Learning, learners will have the opportunity to access information, teaching and qualifications from the comfort of your own home. Over the course you will spend up to 8 weeks learning all the information you need from our prestigious tutors. The best part is, if you’re eligible it’s completely free! 

 

Distance Learning

What will I learn on the course?

This qualification will give you the foundation of knowledge required by employers to work in the Customer Service industry.

 

The course is full of the essential knowledge needed to carry out tasks such as supporting events and managing information.

 

What are the benefits of doing the course?

Understanding how to deliver excellent customer service skills can be helpful across all industries and work environments.

 

You will have the opportunity to improve job performance and develop the necessary skills to become an effective customer service employee.

 

 

What do I need to be eligible for the course?

To be eligible for the course you will need to meet the criteria listed below:

 

• Access to a PC or Laptop

• Access to the internet

• Willingness to learn

• Can-do attitude

How do I enrol onto the course?

To register your interest for the course please click on the button below and fill out the form.

 

Alternatively you can give us a call on 01325 320052 or email us at hello@itecne.co.uk.

Enrol

This course is currently being subsidised by ITEC NE and is, therefore, free of charge at present UNLESS you fail to complete it; in which case you will be liable to pay £75 to cover the cost of materials and administration plus any registration costs that may have been incurred.

 

Courses are fully funded for people who have lived in England for the past three years and are classed as “home fee-paying students”, are aged 19 years or over and are not currently accessing any other government funding.

 

Please note there is a non-completion fee of £75 if you have to be withdrawn from the course.

 

 

ITEC North East are now working from home so you can no longer reach us on 01325 320052. To contact us with enquiries, email hello@itecne.co.uk or call 07783 336695 ONLY during office hours.