Princes Trust

Get Into Customer Service Programme by The Princes Trust and ITEC NE.



Gain in-depth training in customer service through this four week course ran with training experts ITEC. You’ll complete a work experience placement in a customer service business and we’ll help you with your CV and interview skills.


Not only will it boost your confidence and employability, but you’ll also have the chance to benefit from the support of one of our mentors to help you uncover your next steps for up to 3 months.


  • Gain 2 x qualifications
    • NCFE Level 1 Certificate in Occupational Studies &
    • NCFE Level 1 Certificate in IT User Skills
  • In-depth training and practical customer service experience
  • Improve your team work and communication skills
  • Boost your confidence, interview skills and CV
  • Meet new people
  • FREE! Doesn’t affect your benefits


Download the course information flyer here.

If You’d Like to Find Out More Information Please Complete your Details Below:

ITEC North East are now working from home so you can no longer reach us on 01325 320052. To contact us with enquiries, email hello@itecne.co.uk or call 07783 336695 ONLY during office hours.